1. Features Benefits: Zonity sp. o.o. www.ffguides.pl online store offers the sale of goods. Accurate data on those goods are in the cards any commodity product.


2. Company: Zonity sp. o.o. Ul. Marie Curie 5/3, 31-025 Krakow

NIP 6762501927 Share capital 5,000 zł

District Court for Kraków-Śródmieście, XI Commercial Division KRS number 0000602814


3. Company address: Zonity sp. o.o. Ul. Marie Curie 5/3, 31-025 Krakow



4. Address the complaint: Zonity sp. o.o. Ul. Marie Curie 5/3, 31-025 Krakow



5. The value of the order: The order covers all the costs of storage of goods, including shipping. An exception may be orders shipped outside the Polish borders which transport costs are priced individually.


6. The costs of communication: Zonity sp. o.o. does not charge for calls. The fees are in line with the operator's tariff services used by the caller.


7. Payment: Zonity sp. o.o. It provides for the following forms of payment: bank transfer, PayPal, DotPay and COD.


8. Delivery: Zonity sp. o.o. It delivers the goods as soon as possible if it is in your warehouse. In practice, this means 7 days if the order is not from Poland. If the ordered goods must be imported from other warehouse delivery date set individually with the customer. 


9. Withdrawal: The customer can withdraw from the agreement for the purchase of goods from www.ffguides.pl within 14 calendar days from the date of delivery of the goods without giving a reason. Goods must be in unused condition. To meet the deadline is enough to send a statement before its expiry.


10. Cost recovery: In the event of cancellation costs of delivery of returned goods shall be borne by the customer.


11. The thing without flaws: Zonity sp. o.o. sells goods without defects, both physical and legal entities. If the customer finds that the merchandise is damaged during transport must notify Courier, make a record of the courier, to notify within 7 days Zonity sp. o.o. by sending an e-mail address biuro@ffguides.pl


12. Warranty: All the products in the store www.ffguides.pl are covered by a two year warranty. If there is an additional warranty period, this information is in the data sheet. Customer after the discovery of the defect or malfunction of the goods is obliged to aggravating this disadvantage by continuing to use because it can result in loss of warranty. Advertised goods should be sent to Zonity sp. o.o.


13. Claim: The customer has the possibility to pursue their claims before the Court of common due to the company's registered office Zonity sp. o.o., but also by using alternative methods of dispute resolution. Any disputes arising from the contract of sale can be resolved through mediation by mediators Mediation Centre Court of Arbitration at the Polish Chamber of Commerce in Warsaw in accordance with the Rules of this Court in force at the date of the request for mediation.